43
BU Score
Emerging
Virtual Assist
✍️ BU Analytics Review
“
Virtual Assist is an iOS app from Allstate Insurance Company in the Business category, currently rated 2.0★ across 271 ratings. Initial signal reads as mostly critical sentiment so far — users flag rough edges and unmet expectations.
Our BU Score puts it at 43 — Emerging (early traction worth watching). For a Business app, that means early traction worth watching.
Track changes month-over-month in the Performance section below — live snapshot history and revenue forecast included.
creator
📊 Performance Tracking LIVE
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Rating
—
Reviews
—
Forecast Revenue / mo
—
Snapshots tracked
0
since first record
Range:
💰 Forecast Revenue / mo
MODELRevenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 8 of 8 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
| 5 starREVIEW | +$1,800 | |
| excellent appREVIEW | +$1,500 | |
| Below-average rating (2.0★)METRIC | −$1,500 | |
| Mature app (9y old)METRIC | +$1,500 | |
| slowREVIEW | −$1,200 | |
| Ad-supported / freemiumMETRIC | +$600 | |
| Early-stage install base (271 ratings)METRIC | +$400 | |
| Single-language (English only)METRIC | −$400 |
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)
📈 Reviews Growth
LIVECumulative review count from first BU snapshot. Each point = a tracked update.
💚Sentiment Over Time↑ green = positive · ↓ red = negative
May 24
Jun 24
Aug 24
Sep 24
Nov 24
Mar 25
Apr 25
Jun 25
Sep 25
Feb 26
⭐ Rating Trend
LIVEAverage rating evolution. Updates with each new review batch.
🗓️ Snapshot Timeline
HISTORYEach bar shows a tracked update and the metric delta from the previous snapshot.
App Specs
🔐 Own this app? Claim & verify MRR →💾 49 MB🔞 4+📱 iOS 15.0+🔖 v3.6.31🔄 updated 1mo ago🌐 EN📂 Business💰 Paid🚀 Launched 2016 (9y old)
📝 About this app
Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives.
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app
🆕 What's New · v3.6.31
- Minor improvements and bug fixes to enhance app stability.
- Miscellaneous enhancements for smoother experience.
- Miscellaneous enhancements for smoother experience.
Profile & Insights
Everything we know — and don't — about this app and its company.
Identification
- App name
- Virtual Assist
- Developer
- Allstate Insurance Company
- Bundle ID
- com.arity.virtualassist
- App Store URL
- Open in App Store
- Category
- Business
- Content rating
- 4+
- Languages
- EN
Company
- Website
- Not found
- Tagline
- Today
- Description
- Find apps and games for iPhone, iPad, Mac, and more on the App Store.
- Founded
- Not found
- HQ / Address
- Not found
- Employees
- Not found
- Logo
- OG image
Revenue
- Verified revenue / mo
- Not found
- AI revenue estimate / mo
- Not found
- AI annual estimate
- Not found
- ML model estimate / mo
- $12.1K/mo
- Top-grossing rank
- Outside top 100 in US Business
- All-time revenue
- Not found
- Pricing
- Not found
Founder
- Name
- Not found
- X / Twitter
- Not found
- Not found
- GitHub
- Not found
- X followers
- Not found
- Public statements
- Not found
Funding
- Total raised
- Not found
- Last round
- Not found
- Investors
- Not found
- Crunchbase
- Not found
- AngelList
- Not found
Press & Links
- Articles found
- Not found
- Listed on
- Not found
- Blog
- https://apps.apple.com/us/app/letterloop-group-newsletters/id6468623700
- Press / News
- Not found
Contacts & Socials
- Socials
- Not found
- Not found
- Phone
- Not found
- Contact page
- Not found
- About page
- https://apps.apple.com/us/iphone/story/id1881678740
⭐Recent App Store Reviews49 latest · avg 1.9★ · 14.3% 5★ · 69.4% 1★
5★7 (14%)
4★3 (6%)
3★2 (4%)
2★3 (6%)
1★34 (69%)
+45 ratings/week
Praise: great ×4 best ×3 recommend ×1 amazing ×1 love ×1Complaints: terrible ×6 worst ×2 broken ×1 crash ×1
Top positive
★★★★★ Simpler than anticipated!
After reading these reviews I was procrastinating because I did not to deal with issues using the app. But wow. I called Friday at 4pm. They were busy so I set it up for them to call. They called at 4:30pm so I just went back to the garage…
★★★★★ Fast, easy and the person I talked to was great.
It took me about 30 seconds to get through to a live agent, and he talked me through the process of taking pictures of the damage to my car. I got an estimate within about an hour or two, and was able to then get moving on repairs. A really…
Top negative
★☆☆☆☆ "Connect you with an adjuster within 39 seconds.."
Here I am 40 minutes later with no adjuster, leaving this review. Seems to track with other experiences notated here.…
★☆☆☆☆ Terrible app don’t use it!
Have severe hail damage on my car and they only gave me 500$ when my deductible is 1000$ to pull out 10+ hail dents and a broken windshield. Do not use this app for your inspection!…
📈Ratings growth271 ratings+367% lifetimeShow 3-year history estimate ▾
Tracked (58 weeks) Pre-tracking estimate (37 weeks) · model-based, ±5% noise · anchored to release date and current value
🌍Geographic ReachNot ranked
This app is currently outside the top 100 grossing in all 9 countries we monitor (US, UK, DE, FR, JP, CA, AU, BR, IN). Niche or new apps often launch this way — popularity rankings appear once daily revenue clears the regional threshold.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.
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