GBGO mygbclaim

Great news! A new version of GBGO® mygbclaim app is now available from the App Store!

GBGO® mygbclaim helps users manage their claims anytime, anywhere from their smartphones. It provides the claim information users need, when they need it. It is easy to use, reliable, and secure. Some of the features/functions available to users are:

SMART bar - Access personalized messages, notifications, reminders, FAQs, and more

Payments - View benefit payments history, receive instant notifications when payments are issued and enroll in Direct Deposit.

Doctor Appointments - Track and manage your doctor appointments and receive friendly reminders on the SMARTbar.

Medical Cards - Access digital versions of the Medical Card and the Pharmacy card (Rx Card) with ‘one click’.

Claim Contacts - Search for medical providers and pharmacies with interactive driving directions and one click call option

Connect with your Resolution Manager – Call, email or attach and send reimbursement requests and doctor notes to your GB Resolution Manager with ‘one click’.

Report Released for Return to Work Date and request your Resolution Manager to update your contact information from the app.

FAQs - Get answers to frequently asked questions 24x7.

Share app feedback - we value your thoughts and suggestions

Experience the app in Spanish

To contact GB Technical Support, please email gbgo.support@gbtpa.com.

GBGO: Taking claims management mobile

This update enhances the MyGBClaim app with improved design, navigation, and performance. Multi‑Factor Authentication (MFA) has been added to strengthen security and is now required at login, allowing account verification via email or an authenticator app.