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74
BU Score
Strong

myPhonak

4.4 ✍️ Editor
✍️ BU Analytics Review

myPhonak is an iOS app from Sonova AG in the Medical category, currently rated 4.4★ across 113,272 ratings. Initial signal reads as mixed reviews — supporters praise core features while critics cite stability/value gaps.

Our BU Score puts it at 74Strong (healthy traction). For a Medical app, that means healthy traction.

Track changes month-over-month in the Performance section below — live snapshot history and revenue forecast included.

creator

📊 Performance Tracking LIVE

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Rating
Reviews
Forecast Revenue / mo
Snapshots tracked
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💰 Forecast Revenue / mo

MODEL
Revenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 11 of 11 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
High install base (113,272 ratings)METRIC
+$12,000
bugsREVIEW
−$1,800
5 starREVIEW
+$1,800
cancelledREVIEW
−$1,500
excellent appREVIEW
+$1,500
Mature app (8y old)METRIC
+$1,500
Multilingual (35 languages)METRIC
+$1,500
highly recommendREVIEW
+$1,400
slowREVIEW
−$1,200
Good rating (4.4★)METRIC
+$800
Ad-supported / freemiumMETRIC
+$600
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)

📈 Reviews Growth

LIVE
Cumulative review count from first BU snapshot. Each point = a tracked update.
💚Sentiment Over Time↑ green = positive · ↓ red = negative
Jun 25
Jul 25
Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Jan 26
Feb 26
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Apr 26
May 26

⭐ Rating Trend

LIVE
Average rating evolution. Updates with each new review batch.

🗓️ Snapshot Timeline

HISTORY
Each bar shows a tracked update and the metric delta from the previous snapshot.
App Specs
🔐 Own this app? Claim & verify MRR →
💾 201 MB🔞 17+📱 iOS 15.0+🔖 v7.4.1🔄 updated 3w ago🌐 AR, BG, HR, CS, DA +30📂 Medical💰 Paid🚀 Launched 2018 (8y old)

📝 About this app

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*

The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)

Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.

* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices

Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.

myPhonak can be used with:
• Phonak Naída™ L-M I (Infinio)
• Phonak Virto™ I (Infinio)
• Phonak Audéo™ I (Infinio)
• Phonak CROS™ I (Infinio)
• Phonak Sky™ L (Lumity)
• Phonak Naída™ L (Lumity)
• Phonak Terra™+
• Phonak CROS™ L (Lumity)
• Phonak Audéo Fit™ (Lumity)
• Phonak Slim™ L (Lumity)
• Phonak Audéo™ L (Lumity)
• Phonak Audéo Life™ (Lumity)
• Phonak CROS™ P (Paradise)
• Phonak Audéo Fit™ (Paradise)
• Phonak Audéo Life™ (Paradise)
• Phonak Virto™ P-312 (Paradise)
• Phonak Naída™ P (Paradise)
• Phonak Audéo™ P (Paradise)
• Phonak Audéo™ M (Marvel)
• Phonak Bolero™ M (Marvel)
• Phonak Virto™ M-312 (Marvel)
• Phonak Naída™ M-SP (Marvel)
• Phonak Naída™ Link M (Marvel)
• Phonak Audéo™ B-Direct***

***Advanced Remote Control and Remote Support not available

Device compatibility:

iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility

Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.

IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Always seek the advice of a doctor in addition to using this app and before making any medical decisions.

The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

🆕 What's New · v7.4.1

New and improved functions:
• Bug fixes and improvements

Thank you for using myPhonak!

Profile & Insights

Everything we know — and don't — about this app and its company.

Identification

App name
myPhonak
Developer
Sonova AG
Bundle ID
com.sonova.phonak.dsapp
App Store URL
Open in App Store
Category
Medical
Content rating
17+
Languages
AR, BG, HR, CS, DA, NL, EN, FI, FR, DE, EL, HE, HU, IS, ID, IT, JA, KO, LT, NB, PL, PT, RO, RU, SR, ZH, SK, SL, ES, SV, TH, ZH, TR, UK, VI

Company

Website
Not found
Tagline
Die nächste Generation von KI-gestützten Hörgeräten
Description
Entdecken Sie Phonak Infinio Ultra: KI-gestützte Hörsysteme mit Sprachverständlichkeit, Bluetooth-Konnektivität und einer langen Akku-Laufzeit.
Founded
Not found
HQ / Address
Not found
Employees
Not found
Logo
Not found

Revenue

Verified revenue / mo
Not found
AI revenue estimate / mo
Not found
AI annual estimate
Not found
ML model estimate / mo
$4.0K/mo
Top-grossing rank
Outside top 100 in US Medical
All-time revenue
Not found
Pricing
Not found

Founder

Name
Not found
X / Twitter
Not found
LinkedIn
https://de.linkedin.com/company/phonak-deutschland
GitHub
Not found
X followers
Not found
Public statements
Not found

Funding

Total raised
Not found
Last round
Not found
Investors
Not found
Crunchbase
Not found
AngelList
Not found

Press & Links

Articles found
Not found
Listed on
Not found
Blog
https://www.phonak.com/de-de/newsroom
Press / News
Not found
AI Revenue EstimateCONFIDENCE: HIGH
The iOS app "myPhonak" by Sonova AG is a free companion app for Phonak hearing aids, offering controls, personalization, and health tracking features. Public sources do not indicate any in-app purchases or subscription models, suggesting the app itself does not generate direct revenue. Sonova AG's revenue is derived from the sale of its hearing aids, not from the app.
Sources mentioned: Phonak, App Store, EarPros.com, Reddit
Recent App Store Reviews49 latest · avg 2.57★ · 22.4% 5★ · 40.8% 1★
5★
11 (22%)
4★
4 (8%)
3★
7 (14%)
2★
7 (14%)
1★
20 (41%)
+0 ratings/week
Praise: great ×6 love ×3 best ×2 recommend ×2 amazing ×1Complaints: bug ×2 terrible ×1 worst ×1
Top positive
★★★★★ Silver fox
Great hearing devise Didn’t think I needed hearing aids but Wow after testing Phonak devices proved the earring issue Easy to maintain- Holds charger 24 hrs- Worth the investment…
★★★★★ Pastor
I find the PHDNAK hearing aids very helpful. I am getting use to them and can tell a tremendous difference.…
Top negative
★☆☆☆☆ Terrible app
Have used Phonak app with hearing aides for around 4 years. The app needs to be deleted and reinstalled a few times a week. The Bluetooth is not the best. Adjustments are hard to make. Often the app will not allow me to change setting…
★☆☆☆☆ Complaint
My phonak keeps changing the program when my phone case is open to use my calendar or check text messages. It very annoying. And no one can help me change. It is really a flaw in your program.…
📈Ratings growth113,272 ratings+15% lifetimeShow 3-year history estimate ▾May 2023Jan 2026May 2026
Tracked (32 weeks) Pre-tracking estimate (35 weeks) · model-based, ±5% noise · anchored to release date and current value
🌍Geographic ReachNot ranked
This app is currently outside the top 100 grossing in all 9 countries we monitor (US, UK, DE, FR, JP, CA, AU, BR, IN). Niche or new apps often launch this way — popularity rankings appear once daily revenue clears the regional threshold.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.
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