82
BU Score
Excellent
Citizens Bank Mobile Banking
✍️ BU Analytics Review
“
Citizens Bank Mobile Banking is an iOS app from Citizens Bank, N.A. in the Finance category, currently rated 4.8★ across 737,236 ratings. Initial signal reads as mostly critical sentiment so far — users flag rough edges and unmet expectations.
Our BU Score puts it at 82 — Excellent (strong product-market fit). For a Finance app, that means strong product-market fit.
Track changes month-over-month in the Performance section below — live snapshot history and revenue forecast included.
creator
📊 Performance Tracking LIVE
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Rating
—
Reviews
—
Forecast Revenue / mo
—
Snapshots tracked
0
since first record
Range:
💰 Forecast Revenue / mo
MODELRevenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 9 of 9 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
| High install base (737,236 ratings)METRIC | +$12,000 | |
| Excellent rating (4.8★)METRIC | +$2,200 | |
| bugsREVIEW | −$1,800 | |
| 5 starREVIEW | +$1,800 | |
| Mature app (15y old)METRIC | +$1,500 | |
| highly recommendREVIEW | +$1,400 | |
| slowREVIEW | −$1,200 | |
| Ad-supported / freemiumMETRIC | +$600 | |
| Single-language (English only)METRIC | −$400 |
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)
📈 Reviews Growth
LIVECumulative review count from first BU snapshot. Each point = a tracked update.
💚Sentiment Over Time↑ green = positive · ↓ red = negative
Jun 25
Jul 25
Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Jan 26
Feb 26
Mar 26
Apr 26
May 26
⭐ Rating Trend
LIVEAverage rating evolution. Updates with each new review batch.
🗓️ Snapshot Timeline
HISTORYEach bar shows a tracked update and the metric delta from the previous snapshot.
App Specs
🔐 Own this app? Claim & verify MRR →💾 294 MB🔞 4+📱 iOS 16.0+🔖 v26.8.0🔄 updated 1w ago🌐 EN📂 Finance💰 Paid🚀 Launched 2010 (15y old)
📝 About this app
Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.
Manage Accounts
- See up-to-date balances and account activity
- Freeze and unfreeze debit cards
Deposit Checks
- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET
Transfer Money
- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®
Pay Bills
- Manage all your bills in one place
- See payment history
- Add and pay any company
Plus, your finances are protected with the Citizens Bank Online Guarantee.®
DISCLOSURES:
To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Don't use Zelle® to send money to people you don't know.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Savings Tracker is Subject to account eligibility. Only available on the Citizens Bank Mobile Banking application. Text and data rates may apply.
©2026 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC
Manage Accounts
- See up-to-date balances and account activity
- Freeze and unfreeze debit cards
Deposit Checks
- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET
Transfer Money
- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®
Pay Bills
- Manage all your bills in one place
- See payment history
- Add and pay any company
Plus, your finances are protected with the Citizens Bank Online Guarantee.®
DISCLOSURES:
To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Don't use Zelle® to send money to people you don't know.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Savings Tracker is Subject to account eligibility. Only available on the Citizens Bank Mobile Banking application. Text and data rates may apply.
©2026 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC
🆕 What's New · v26.8.0
Thanks for using Citizens Mobile Banking! This latest version includes:
• Additional bug fixes and enhancements to improve overall client experience.
• Additional bug fixes and enhancements to improve overall client experience.
Profile & Insights
Everything we know — and don't — about this app and its company.
Identification
- App name
- Citizens Bank Mobile Banking
- Developer
- Citizens Bank, N.A.
- Bundle ID
- com.CitizensBank.MobileBankingApp
- App Store URL
- Open in App Store
- Category
- Finance
- Content rating
- 4+
- Languages
- EN
Company
- Website
- Not found
- Tagline
- Not found
- Description
- Not found
- Founded
- Not found
- HQ / Address
- Not found
- Employees
- Not found
- Logo
- Not found
Revenue
- Verified revenue / mo
- Not found
- AI revenue estimate / mo
- Not found
- AI annual estimate
- Not found
- ML model estimate / mo
- $1.3K/mo
- Top-grossing rank
- Outside top 100 in US Finance
- All-time revenue
- Not found
- Pricing
- Not found
Founder
- Name
- Not found
- X / Twitter
- Not found
- Not found
- GitHub
- Not found
- X followers
- Not found
- Public statements
- Not found
Funding
- Total raised
- Not found
- Last round
- Not found
- Investors
- Not found
- Crunchbase
- Not found
- AngelList
- Not found
Press & Links
- Articles found
- Not found
- Listed on
- Not found
- Blog
- Not found
- Press / News
- Not found
Contacts & Socials
- Socials
- Not found
- Not found
- Phone
- Not found
- Contact page
- Not found
- About page
- Not found
✨AI Revenue EstimateCONFIDENCE: HIGH
The iOS app "Citizens Bank Mobile Banking" does not generate direct revenue through in-app purchases or subscriptions. Its primary function is to provide banking services, enhance customer experience, and drive engagement for Citizens Bank, N.A., which indirectly contributes to the bank's overall financial performance. Publicly available data on direct revenue for this specific banking app is not available.
⭐Recent App Store Reviews49 latest · avg 2.67★ · 32.7% 5★ · 44.9% 1★
5★16 (33%)
4★0 (0%)
3★7 (14%)
2★4 (8%)
1★22 (45%)
+394 ratings/week
Praise: great ×3 perfect ×2 love ×1 best ×1Complaints: worst ×4 terrible ×4 bug ×2 crash ×1
Top positive
★★★★★ I love you
I love my citizens bank mobile banking. 🥰…
★★★★★ Review of banking
Citizens is efficient and so helpful…
Top negative
★☆☆☆☆ Keeps getting worse
Simple question: HOW DO I LOG OUT WITHOUT CLOSING THE APP? It appears to be impossible.
Recent updates made bill paying more cumbersome, to the point that I thought it couldn’t get any worse. BUT IT DID. The whole process of selecting all…
★☆☆☆☆ Check images
This app was great, and the new look and feel is nice, however you can no longer zoom in to actually read the text on check images. Please bring this functionality back!…
📈Ratings growth737,236 ratings+11% lifetimeShow 3-year history estimate ▾
Tracked (33 weeks) Pre-tracking estimate (36 weeks) · model-based, ±5% noise · anchored to release date and current value
🌍Geographic ReachNot ranked
This app is currently outside the top 100 grossing in all 9 countries we monitor (US, UK, DE, FR, JP, CA, AU, BR, IN). Niche or new apps often launch this way — popularity rankings appear once daily revenue clears the regional threshold.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.
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