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73
BU Score
Strong

My Doctor Online (NCAL Only)

4.8 ✍️ Editor
✍️ BU Analytics Review

My Doctor Online (NCAL Only) is an iOS app from Kaiser Permanente in the Medical category, currently rated 4.8★ across 88,411 ratings. Initial signal reads as mostly critical sentiment so far — users flag rough edges and unmet expectations.

Our BU Score puts it at 73Strong (healthy traction). For a Medical app, that means healthy traction.

Track changes month-over-month in the Performance section below — live snapshot history and revenue forecast included.

📊 Performance Tracking LIVE

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idle
0%
Rating
Reviews
Forecast Revenue / mo
Snapshots tracked
0
since first record
Range:

💰 Forecast Revenue / mo

MODEL
Revenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 10 of 10 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
Mid install base (88,411 ratings)METRIC
+$5,500
Excellent rating (4.8★)METRIC
+$2,200
bugsREVIEW
−$1,800
5 starREVIEW
+$1,800
cancelledREVIEW
−$1,500
Mature app (14y old)METRIC
+$1,500
highly recommendREVIEW
+$1,400
slowREVIEW
−$1,200
support teamREVIEW
+$900
Ad-supported / freemiumMETRIC
+$600
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)

📈 Reviews Growth

LIVE
Cumulative review count from first BU snapshot. Each point = a tracked update.
💚Sentiment Over Time↑ green = positive · ↓ red = negative
Jun 25
Jul 25
Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Jan 26
Feb 26
Mar 26
Apr 26
May 26

⭐ Rating Trend

LIVE
Average rating evolution. Updates with each new review batch.

🗓️ Snapshot Timeline

HISTORY
Each bar shows a tracked update and the metric delta from the previous snapshot.
App Specs
🔐 Own this app? Claim & verify MRR →
💾 437 MB🔞 12+📱 iOS 16.2+🔖 v9.5.1🔄 updated 2w ago🌐 EN, ES📂 Medical💰 Free🚀 Launched 2012 (14y old)

📝 About this app

Manage care for you and your family in one convenient place. It’s simple and convenient to get personalized health reminders and information from your doctor.
The My Doctor Online app is for Kaiser Permanente Northern California members.
• Get the care that works best for common concerns, including E-visits for advice, prescriptions, and tests.
• Get timely notifications about appointments, screenings, immunizations, surgeries and procedures, pregnancy, diabetes, and more.
• See your doctor with a video visit.
• Schedule and manage primary and specialty appointments for you and your family.
• Refill prescriptions.
• View test results and other information in your medical record.
• Find doctors and medical office locations.
To get started, download and launch the app. Sign-in with your kp.org user ID and password. A Northern California member without a kp.org user ID and password can register from the app – just tap “Sign-In Help.” Once you sign-in, enable app notifications.

🆕 What's New · v9.5.1

Our latest update includes a bug fix to address video visit issue.

Enjoy the app? Share your thoughts by leaving a rating or review. Your feedback matters.

Profile & Insights

Everything we know — and don't — about this app and its company.

Identification

App name
My Doctor Online (NCAL Only)
Developer
Kaiser Permanente
Bundle ID
org.kp.tpmg.preventivecare
App Store URL
Open in App Store
Category
Medical
Content rating
12+
Languages
EN, ES

Company

Website
Not found
Tagline
Today
Description
Find apps and games for iPhone, iPad, Mac, and more on the App Store.
Founded
Not found
HQ / Address
Not found
Employees
Not found
Logo
OG image

Revenue

Verified revenue / mo
Not found
AI revenue estimate / mo
Not found
AI annual estimate
Not found
ML model estimate / mo
$2.3K/mo
Top-grossing rank
Outside top 100 in US Medical
All-time revenue
Not found
Pricing
Not found

Founder

Name
Not found
X / Twitter
Not found
LinkedIn
Not found
GitHub
Not found
X followers
Not found
Public statements
Not found

Funding

Total raised
Not found
Last round
Not found
Investors
Not found
Crunchbase
Not found
AngelList
Not found

Press & Links

Articles found
Not found
Listed on
Not found
Blog
Not found
Press / News
Not found

Contacts & Socials

Socials
Not found
Email
Not found
Phone
Not found
Contact page
Not found
About page
https://apps.apple.com/us/iphone/story/id1781301520
AI Revenue EstimateCONFIDENCE: HIGH
The iOS app "My Doctor Online (NCAL Only)" by Kaiser Permanente is a free utility application designed for Kaiser Permanente Northern California members to manage their healthcare, including appointments, prescriptions, and medical records. There is no public information indicating that the app generates direct revenue through in-app purchases or subscriptions.
Sources mentioned: Sensor Tower, Statista, Adapty, Reddit, App Store
Recent App Store Reviews49 latest · avg 1.55★ · 2.0% 5★ · 71.4% 1★
5★
1 (2%)
4★
2 (4%)
3★
6 (12%)
2★
5 (10%)
1★
35 (71%)
+11 ratings/week
Praise: love ×2 perfect ×1 great ×1Complaints: terrible ×5 broken ×1 hate ×1 refund ×1 crash ×1
Top positive
★★★★☆ Recent problems
I have used the app for a few months now and have found it very helpful. Lately however I can not get to the area’s I want to visit. I click on the area I want to see and it tells me I am leaving the app and going to the Kaiser website. The…
★★★★☆ Update / No Longer Hangs At Blue Screen
Update. Now working. Previous review: Used to work. Still hangs up at initial blue screen even after today’s update. iPad latest OS 26.4…
Top negative
★☆☆☆☆ New update is Awful!!
You use to do everything in the app. It as perfect. Now you have to jump back and forth between online and the app. It’s confusing and stupid…
★☆☆☆☆ Not able to open after last update
Àp not opening after last update!😡…
📈Ratings growth88,411 ratings+14% lifetimeShow 3-year history estimate ▾May 2023Sep 2025May 2026
Tracked (55 weeks) Pre-tracking estimate (33 weeks) · model-based, ±5% noise · anchored to release date and current value
🌍Geographic ReachNot ranked
This app is currently outside the top 100 grossing in all 9 countries we monitor (US, UK, DE, FR, JP, CA, AU, BR, IN). Niche or new apps often launch this way — popularity rankings appear once daily revenue clears the regional threshold.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.
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