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80
BU Score
Excellent

1-800 Contacts

4.9 ✍️ Editor
✍️ BU Analytics Review

1-800 Contacts is an iOS app from 1-800 CONTACTS, Inc. in the Medical category, currently rated 4.9★ across 143,227 ratings. Initial signal reads as mixed reviews — supporters praise core features while critics cite stability/value gaps.

Our BU Score puts it at 80Excellent (strong product-market fit). For a Medical app, that means strong product-market fit.

Track changes month-over-month in the Performance section below — live snapshot history and revenue forecast included.

📊 Performance Tracking LIVE

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idle
0%
Rating
Reviews
Forecast Revenue / mo
Snapshots tracked
0
since first record
Range:

💰 Forecast Revenue / mo

MODEL
Revenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 13 of 13 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
High install base (143,227 ratings)METRIC
+$12,000
Excellent rating (4.9★)METRIC
+$2,200
bugsREVIEW
−$1,800
5 starREVIEW
+$1,800
great valueREVIEW
+$1,600
cancelledREVIEW
−$1,500
excellent appREVIEW
+$1,500
Mature app (13y old)METRIC
+$1,500
highly recommendREVIEW
+$1,400
slowREVIEW
−$1,200
priceyREVIEW
−$800
Ad-supported / freemiumMETRIC
+$600
Single-language (English only)METRIC
−$400
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)

📈 Reviews Growth

LIVE
Cumulative review count from first BU snapshot. Each point = a tracked update.
💚Sentiment Over Time↑ green = positive · ↓ red = negative
Apr 25
May 25
Jun 25
Jul 25
Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Feb 26
Mar 26
Apr 26

⭐ Rating Trend

LIVE
Average rating evolution. Updates with each new review batch.

🗓️ Snapshot Timeline

HISTORY
Each bar shows a tracked update and the metric delta from the previous snapshot.
App Specs
🔐 Own this app? Claim & verify MRR →
💾 34 MB🔞 12+📱 iOS 18.0+🔖 v11.0.2🔄 updated 5d ago🌐 EN📂 Medical💰 Paid🚀 Launched 2012 (13y old)

📝 About this app

The 1-800 Contacts app is for people who want to check “renew my contact lens prescription” and “order contacts” off their list quickly! We see you. We’re here for you. Let’s do this.

- Access the largest in-stock inventory of contact lenses anywhere. If your doctor prescribed it, we carry it (and sell it for less).

- Simple ordering: scan your contact lens box or search for your brand

- Get your contacts fast with next business-day shipping

- Expired contact lens prescription? Renew it with our 10-minute in-app vision exam, ExpressExam.

- Save even more with your vision insurance benefits. Look up your benefits and apply them at checkout.

We carry the exact contact lenses your doctor prescribes, such as Acuvue Oasys, Biofinity, AirOptix, Precision1, but make it easier, faster, and cheaper to get them. Plus, if you just need to renew your existing contact lens prescription, you can skip the trip to the doctor's office for a full eye exam and instead take our vision exam from home. Same prescription. Better experience.™

Other perks of ordering from the 1-800 Contacts app:

- Free shipping, returns, and exchanges

- Tear a lens? We’ll replace it.

- Really good 24/7 customer service from real, nice humans

- Our adorable eyeball mascot

- On vacation? Forget your contacts? We’ll ship to your hotel.

- Pay with Apple Pay

🆕 What's New · v11.0.2

Updates to help you manage your notification settings quicker and easier!

Profile & Insights

Everything we know — and don't — about this app and its company.

Identification

App name
1-800 Contacts
Developer
1-800 CONTACTS, Inc.
Bundle ID
com.1800contacts.1800contacts
App Store URL
Open in App Store
Category
Medical
Content rating
12+
Languages
EN

Company

Website
Not found
Tagline
Today
Description
Find apps and games for iPhone, iPad, Mac, and more on the App Store.
Founded
Not found
HQ / Address
Not found
Employees
Not found
Logo
OG image

Revenue

Verified revenue / mo
Not found
AI revenue estimate / mo
Not found
AI annual estimate
Not found
ML model estimate / mo
$6.2K/mo
Top-grossing rank
Outside top 100 in US Medical
All-time revenue
Not found
Pricing
Not found

Founder

Name
Not found
X / Twitter
Not found
LinkedIn
Not found
GitHub
Not found
X followers
Not found
Public statements
Not found

Funding

Total raised
Not found
Last round
Not found
Investors
Not found
Crunchbase
Not found
AngelList
Not found

Press & Links

Articles found
Not found
Listed on
Not found
Blog
Not found
Press / News
Not found

Contacts & Socials

Socials
Not found
Email
Not found
Phone
Not found
Contact page
Not found
About page
https://apps.apple.com/us/iphone/story/id1868888984
AI Revenue EstimateCONFIDENCE: LOW
Publicly available sources provide estimates for the overall company revenue of 1-800 Contacts, Inc., but do not offer specific revenue figures for its iOS app. The company's overall annual revenue estimates vary, with ECDB reporting US$136 million in 2025 and US$12 million in monthly revenue for April 2026 for its main online store, while other sources like Zippia reported $237 million in 2024, and IncFact estimated over $500 million annually as of April 2026. An older SEC filing from 2004 indicated that internet sales constituted approximately half of the company's total revenue at that time. However, no breakdown specifically for the iOS app's revenue could be found.
Sources mentioned: ECDB, Zippia, IncFact, SEC filings, Sensor Tower, Adapty, Reddit, App Store
Recent App Store Reviews49 latest · avg 2.31★ · 22.4% 5★ · 53.1% 1★
5★
11 (22%)
4★
2 (4%)
3★
4 (8%)
2★
6 (12%)
1★
26 (53%)
+0 ratings/week
Praise: love ×4 best ×4 great ×3 amazing ×2 recommend ×1Complaints: terrible ×3 refund ×3 scam ×3 bug ×2 broken ×2
Top positive
★★★★★ Customer Support
Best customer support I’ve ever dealt with!…
★★★★★ Lens Gauge Restored!!!!
Updated 6/16/25: Thank you for bringing back the Lens Gauge and even adding a widget that can be used as well. Appreciate you responding to our criticism and resolving the issue. Just went to reset the lens gauge for my new contacts this m…
Top negative
★☆☆☆☆ Terrible App
Stop asking users to enable notifications EVERY SINGLE TIME THE APP IS USED! We’ve disabled Notifications for a reason, ACCEPT IT! Fix the tax and charging issues when placing orders and paying via ApplePay. Stop reporting negative revie…
★☆☆☆☆ Express shipping
I wouldn’t recommend paying for a quicker shipping option. Still took a week to get them. Also, the contacts themselves seem to fit differently than when I purchase from my optometrist office.…
📈Ratings growth143,227 ratings+10% lifetimeShow 3-year history estimate ▾May 2023Jun 2025May 2026
Tracked (49 weeks) Pre-tracking estimate (34 weeks) · model-based, ±5% noise · anchored to release date and current value
🌍Geographic ReachNot ranked
This app is currently outside the top 100 grossing in all 9 countries we monitor (US, UK, DE, FR, JP, CA, AU, BR, IN). Niche or new apps often launch this way — popularity rankings appear once daily revenue clears the regional threshold.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.
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