Blacklane - Chauffeurservice

Travel well, from first tap to final arrival.

Blacklane is the global chauffeur service that removes the friction that usually sits between you and your destination, and takes care of the details so you don’t have to.

Easily book professional, local chauffeurs for your airport transfers, city-to-city journeys, by-the-hour bookings, and more in over 60 countries. Managing rides is simple. Every experience is exceptional.

Why travelers choose Blacklane
- Premium vehicle classes, including electric vehicles in many locations
- Change or cancel up to 1 hour before pickup
- 1 hour of complimentary wait time for airport pickups
- Flight tracking with pickup time adjustment in case of delays
- 100% carbon-offset rides at no extra cost
- 24/7 Care Team support by live chat or phone
- On-demand pickups in select cities with Chauffeur Hailing

Clarity throughout every journey
- Book in just a few taps
- Get ride status updates in real time
- Follow your chauffeur with live location tracking
- Finish with automatic in-app payment

Award-winning service
- Gold - Car Service, Travel Weekly Magellan Awards, 2025
- Business Travel Partner of the Year - Chauffeur service, BTN Group, 2025
- Sustainability Partner of the Year - Driver hire, BTN Group, 2025

Need support?
service@blacklane.com
help.blacklane.com

Blacklane is evolving. It’s the same impeccable service, now with a bold new look and a reimagined app. Now, every detail is designed to help you move through the day with focus, ease, and purpose.

This release brings a more refined look, clearer layouts, smoother booking flows, improved information about your journeys, performance improvements, and bug fixes.

Expect excellence, in the back seat and in the app. Welcome to life in the Blacklane.