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68
BU Score
Solid

LogMeIn Rescue Customer

4.5 ✍️ Editor
✍️ BU Analytics Review

LogMeIn Rescue Customer is an iOS app from GoTo Group, Inc. in the Utilities category, currently rated 4.5★ across 3,702 ratings. Initial signal reads as largely positive sentiment, users highlighting consistency and feature depth.

Our BU Score puts it at 68Solid (established niche player). For a Utilities app, that means established niche player.

Track changes month-over-month in the Performance section below — live snapshot history and revenue forecast included.

📊 Performance Tracking LIVE

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idle
0%
Rating
Reviews
Forecast Revenue / mo
Snapshots tracked
0
since first record
Range:

💰 Forecast Revenue / mo

MODEL
Revenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 8 of 8 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
Excellent rating (4.5★)METRIC
+$2,200
5 starREVIEW
+$1,800
Low install base (3,702 ratings)METRIC
+$1,500
Mature app (12y old)METRIC
+$1,500
Multilingual (28 languages)METRIC
+$1,500
slowREVIEW
−$1,200
support teamREVIEW
+$900
Ad-supported / freemiumMETRIC
+$600
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)

📈 Reviews Growth

LIVE
Cumulative review count from first BU snapshot. Each point = a tracked update.
💚Sentiment Over Time↑ green = positive · ↓ red = negative
Apr 25
May 25
Jun 25
Jul 25
Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Jan 26
Feb 26
Mar 26

⭐ Rating Trend

LIVE
Average rating evolution. Updates with each new review batch.

🗓️ Snapshot Timeline

HISTORY
Each bar shows a tracked update and the metric delta from the previous snapshot.
App Specs
🔐 Own this app? Claim & verify MRR →
💾 71 MB🔞 17+📱 iOS 17.0+🔖 v7.51🔄 updated 1mo ago🌐 AR, BG, HR, CS, DA +23📂 Utilities💰 Paid🚀 Launched 2013 (12y old)

📝 About this app

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*

The LogMeIn Rescue Customer application allows support technicians to troubleshoot a problem you are having on your device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.
Technicians have the ability to chat, view system diagnostic information, push various profiles and settings including email, APN, and WiFi.

How to use:
1. Install the app
2. Launch the app
3. Enter the six digit pin code given to you by your support technician
4. Allow your trusted support technician to connect to your device

🆕 What's New · v7.51

Device-based Restricted Access Protection support

Profile & Insights

Everything we know — and don't — about this app and its company.

Identification

App name
LogMeIn Rescue Customer
Developer
GoTo Group, Inc.
Bundle ID
com.logmein.rescue
App Store URL
Open in App Store
Category
Utilities
Content rating
17+
Languages
AR, BG, HR, CS, DA, NL, EN, FI, FR, DE, EL, HE, HU, IT, JA, KO, NB, PL, PT, RO, RU, ZH, SK, ES, SV, TH, ZH, TR

Company

Website
secure.logmeinrescue.com
Tagline
Log in
Description
LogMeIn Rescue is used by IT helpdesks and call centers to provide instant remote support to customers and employees.
Founded
Not found
HQ / Address
Not found
Employees
Not found
Logo
Not found

Revenue

Verified revenue / mo
Not found
AI revenue estimate / mo
Not found
AI annual estimate
Not found
ML model estimate / mo
$8.7K/mo
Top-grossing rank
Outside top 100 in US Utilities
All-time revenue
Not found
Pricing
Not found

Founder

Name
Not found
X / Twitter
Not found
LinkedIn
Not found
GitHub
Not found
X followers
Not found
Public statements
Not found

Funding

Total raised
Not found
Last round
Not found
Investors
Not found
Crunchbase
Not found
AngelList
Not found

Press & Links

Articles found
Not found
Listed on
Not found
Blog
Not found
Press / News
Not found

Contacts & Socials

Socials
Not found
Email
Not found
Phone
+1.877.251.8373
Contact page
https://secure.logmeinrescue.com/HelpDesk/ForgotPassword
About page
Not found
📈Ratings growth3,702 ratings+23% lifetimeShow 3-year history estimate ▾May 2023Dec 2025May 2026
Tracked (46 weeks) Pre-tracking estimate (35 weeks) · model-based, ±5% noise · anchored to release date and current value
🌍Geographic ReachNot ranked
This app is currently outside the top 100 grossing in all 9 countries we monitor (US, UK, DE, FR, JP, CA, AU, BR, IN). Niche or new apps often launch this way — popularity rankings appear once daily revenue clears the regional threshold.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.
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