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GetHuman

36
Quality Score
Emerging

GetHuman

by GetHuman Inc.
Medium confidence
2.2 Google Play rating
✍️ Bumetric analysis
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GetHuman is an Android app from GetHuman Inc. in the Productivity category, currently rated 2.2★ across 681 ratings. Initial signal reads as mostly critical sentiment so far: users flag rough edges and unmet expectations.

Quality Score is 36: Emerging (early traction worth watching). For a Productivity app, that means early traction worth watching. The full BU Investment Matrix below scores 8 dimensions including monetisation, growth, and operational risk.

Track changes month-over-month in the Performance section below: live snapshot history and revenue forecast included.

💰 Monthly revenue · now vs forecast
● Right now
$500
per month
→
12-mo forecast
$437 – $1575
per month
→
24-mo forecast
$405 – $3644
per month
INDIE tier
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📊 Performance Tracking LIVE

1 snapshots on record
idle
0%
Rating
2.2
Reviews
681 reviews
Forecast Revenue / mo
$500
Snapshots tracked
1
since May 2026
ONE-TIME · BUILD 💰 Estimated build cost
$180K
↳ What it cost to build · not monthly revenue
Likely range $135K – $245K
$25K · MVP floor $100K · indie scale $500K+ · studio build
📈 Slow ROI — current MRR is well below build cost

Synthetic estimate. Inputs: category complexity, file size, screen count, monetization layer, platform reach, age × team-size proxy. Calibrated against 2024-2026 indie-agency rate surveys. Full math + source list on /methodology.

Where the money goes
🧱 MVP baseline (design + 1-store ship) +$28K
📱 5 unique screens × $4.5K +$22K
💎 In-app purchase plumbing +$9K
⚙ Productivity complexity ×1.10 +$5K
🌐 Cross-platform reach (iOS + Android) +$35K
⚙ 13.3y maintenance × ~1-person team +$79K
Total estimate $180K
ONE-TIME · EXIT VALUE 💵 Estimated acquisition value
$15K
↳ What it would sell for · not monthly revenue
Marketplace range $10K – $20K · 27× MRR multiple
💸 ~0.1× build cost (under-water)

Synthetic estimate. Multiple band derived from iap / freemium model + age, rating quality, category demand, and user-base maturity. Calibrated against 2024-2026 indie-app-marketplace closed-deal medians. Full math + comparable deal list on /methodology.

How the multiple was built
💎 IAP / freemium model base 28× MRR
📅 13.3y proven track record +20%
⭐ ★ rating < 3.5 (weak) -18%
🏷 Productivity category multiple +8%
⭐ Small user base (<1K ratings) -8%
Final multiple 27× MRR
👥 Estimated audience size
35K
Lifetime downloads (US-equivalent)
Monthly active
3.4K
Daily active
1.5K

Synthetic estimate from ratings × category benchmarks. Calibrated against 2024-2026 mobile-attribution retention + DAU/MAU reports. Numbers are US-storefront-equivalent — true global audience can be 5-10× larger for international apps. Full math + source list on /methodology.

How we sized it
📲 Productivity engagement ~75 installs / rating
📅 13.3y of rating accumulation -30%
🔁 Productivity D30 retention 30%
📍 DAU / MAU stickiness 0.45
DAU / MAU 44% sticky
🛠 Estimated tech stack
🤖
Native Android (Kotlin)
High confidence · 80%
Also possible
Flutter

Heuristic guess from app bundle size, category, store description signals, and release-date stack era. Bumetric does not disassemble binaries — for binary-level certainty you would need an SDK intelligence tool or the manifest itself. Reasoning chain on the right. Full ruleset on /methodology.

Signals we read
🏷 Category context Productivity
📦 Compact Android bundle → Native Kotlin
💀 Maintenance status
Likely abandoned
93%
Last shipped 2017-11-17 · 3240 days ago
0 · Active 50 · At risk 100 · Abandoned

Heuristic risk score from time-since-last-update + ratings velocity proxy + Editor's Choice / curated featuring signals. Calibrated against 2024-2025 app-store ranking decay reports. Not a guarantee — a quiet app with a healthy codebase looks the same as an abandoned one until something breaks. Full math on /methodology.

Risk signals
📅 8y+ since last update Likely abandoned
• 13y old + 1y+ no update +5% (API deprecation drift)
Verdict Likely abandoned
🔬

How we forecast this revenue

LOW CONFIDENCE
Baseline
$500/mo · ML-estimated from 234 triggers
Growth rate
+6.0% MoM · INDIE tier baseline (compound monthly)
Direction
Headwinds: rating drift may slow acquisition
6 months
$426 – $993
12 months
$437 – $1.6K
24 months
$405 – $3.6K
Compound growth at +6.0% MoM (tier baseline for INDIE). Range widens with horizon — typical noise band ±40% at 6mo.. Ranges widen with horizon — distant futures carry more uncertainty.
📊

BU Investment Matrix

Pre-traction · 37/100INDIE TIERlimited signal
RevenueQualityMarketGrowthMoatSafetyFounderMonetiz.
Revenue Strength
2.7
Product Quality
3.0
Market Position
0.0
Growth Velocity
5.0
Defensibility
7.0
Operational Safety
5.0
Founder Strength
3.1
Monetization Maturity
4.0
  • 💰 Revenue: Marginal — $200 - $1250/mo · INDIE tier · medium confidence, trajectory unclear.
  • ⭐ Quality: 2.17★ across 681 reviews — weak — significant quality concerns.
  • 📍 Market: Not yet charting in any of the 9 monitored markets.
  • 📈 Growth: ⚠ last update 3240d ago — possibly dormant.
  • ⚠️ Risk: Elevated — dormant (3240d since update).
🎯 For competitors: Vulnerable. Quality drift + slow updates create a clear opening for a fresh competitor with active dev cadence.
💵 For acquirers: Estimated asking range 18-32× monthly = $9K-$16K.
Composite of 8 dimensions computed deterministically from public signals — no LLM, every score traces back to a measurable input. Default weights shown; "compete" / "acquire" / "invest" lenses re-weight without re-fetching.
Range:

💰 Forecast Revenue / mo

MODEL
Revenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 4 of 4 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
Below-average rating (2.2★)METRIC
−$1,500
Mature app (13y old)METRIC
+$1,500
Ad-supported / freemiumMETRIC
+$600
Early-stage install base (681 ratings)METRIC
+$400
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)

📈 Reviews Growth

LIVE
Cumulative review count from first BU snapshot. Each point = a tracked update.

⭐ Rating Trend

LIVE
Average rating evolution. Updates with each new review batch.

Profile & Insights

Everything we know — and don't — about this app and its company.

Identification

App name
GetHuman
Developer
GetHuman Inc.
Bundle ID
com.gethuman.android
App Store URL
Open in App Store
Category
Productivity
Content rating
Not found
Languages
Not found

Company

Website
gethuman.com
Tagline
Not found
Description
Not found
Founded
Not found
HQ / Address
Not found
Employees
Not found
Logo
Not found

Revenue

Reported revenue signal / mo
Not found
AI revenue estimate / mo
Not found
AI annual estimate
Not found
Model estimate / mo
$500/mo
Top-grossing rank
Not found
All-time revenue
Not found
Pricing
$0.99 - $29.99 per item

Founder

Founder data not yet collected for this app.

Funding

Funding data not yet collected for this app.

Press & Links

Press & Links data not yet collected for this app.

Contacts & Socials

Contacts & Socials data not yet collected for this app.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.

📝 About this app

Fix customer issues quickly and easily.

Skip the long wait on hold, know exactly what to say, get reminders when it's time to follow up - and so much more.

GetHuman is the ultimate customer tool, bringing you an ever-growing list of features that take the time and frustration out of customer support.

See why over 100 million people use GetHuman - on the web and now within arm's reach with the GetHuman app.
App Specs
🔐 Own this app? Claim & verify MRR →
🔖 v6.0.4🔄 updated 8y ago📂 Productivity💰 Free💎 IAP $0.99 - $29.99 per item🚀 Launched 2013 (13y old)
🧪

Tech & Domain Intel — gethuman.com

Mail provider
Google Workspace
Tech stack
Microsoft 365 · Google Workspace · AWS SES
Derived from public RDAP + DNS TXT records (no scraping, no login).
🔔

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📝 Description

95
BU Score · Transcendent
Full revenue analysis
Read the article-style breakdown for GetHuman: category rank, percentile, growth signal, comparable apps, and how the forecast is calibrated against verified-MRR anchors in this niche.
Read deep-dive →

Similar apps in Productivity

About this analysis
ZCAnalyzed by Zakhar Chumak · founder, Bumetric·Full methodology·Medium confidence

Why medium confidence: 681 ratings · no founder-verified revenue (model estimate only).

❓ Frequently Asked Questions

10 answers · auto-generated from this app's public data
How much does GetHuman make per month?▴
Based on our ML-calibrated revenue forecast, GetHuman earns approximately $500/mo. This is a US-storefront-equivalent estimate; global revenue can be several times larger for internationally-distributed apps. See the methodology page for the full formula and confidence bands.
Is GetHuman profitable?▴
With estimated build cost $180K and monthly revenue $500, GetHuman looks well below break-even — current monthly revenue is much smaller than the estimated build cost. Profitability also depends on paid-acquisition spend and refund rate which the public model doesn't see.
How many users does GetHuman have?▴
Estimated audience: ~35K lifetime downloads, ~3K monthly active users, and ~1K daily active users. Derived from ratings count × category installs-per-rating × age decay. US-storefront-equivalent — global audience can be 5-10× larger for internationally-distributed apps.
What apps are like GetHuman?▴
Browse the full Productivity category catalog to find similar apps with revenue, build cost, audience and tech stack data. Each /p/{slug} page also shows a Compare side-by-side widget with three peer apps from the same niche.
What is GetHuman built with?▴
Our heuristic places GetHuman on the Native Android (Kotlin) stack (High confidence, 80%). Signals: app bundle size, category context, store-description markers, release-date era. We don't disassemble binaries. Alternative possibilities: Flutter.
Is GetHuman still actively maintained?▴
Maintenance status: Likely abandoned (93% abandonment risk). Last shipped version was 8+ years ago. The risk score combines time-since-last-update with Editor's Choice / curated featuring + user-base maturity adjustments.
How much would GetHuman sell for?▴
Estimated acquisition value: $15K (marketplace range $10K – $20K). Calculated as 27× monthly revenue using the standard multiple for the detected monetization model + adjustments for age, rating quality and category demand. Calibrated against 2024-2026 Flippa / Acquire.com / MicroAcquire closed-deal medians.
When was GetHuman last updated?▴
GetHuman last shipped a new version on 2017-11-17 — more than 8 year(s) ago. This is the date Apple / Google last accepted a new build, not a content-only push.
Who makes GetHuman?▴
GetHuman is published by GetHuman Inc. on the Google Play Store. See the full publisher portfolio (other apps by the same developer) via the More by developer block on the product page above.
What is GetHuman's BU Score?▴
GetHuman has a BU Score of 36/100 (Emerging). The score combines App Store rating, ratings count, monetization model and revenue signals calibrated against founder-verified MRR anchors. See the BU Score formula.