Now Mobile — version history

New:  - Support for Microsoft Shared Device Mode in Intune apps  - Mobile Voice to Form - Fill out Input Form screens with voice input, entirely on the device  Fixed:  - App unresponsive when Face ID and access PIN are enabled  - Mandatory File Attachment field validation fails  - MSAL login loop issue with single tenant setup  - ‘No data available' appears after app relaunch  - On-tap function on list screen navigates user to top of list  Detailed release notes can be found on the ServiceNow product documentation website.

New: - Liquid Glass design updates across the mobile experience - Introducing ServiceNow Otto across mobile experiences - Redesigned settings screen with modern interface and expandable sections Fixed: - Push notifications redirect to a screen that reads ‘No data' - Error is thrown when user selects a chart from the ALP - Icon badge notification count is not cleared after notifications are read remotely - Images captured in-app are changed from portrait to landscape - Smart routing from list, form, and KB links to apps doesn't work - Focus does not start at the beginning of the page when selecting a location - Enhanced Chat citation links don’t work properly - Mobile questionnaire details text is cut off under the question - Smart assessment attachment upload fails on first attempt - A blank screen is observed on login despite successful authentication - Users can't be mentioned in the Activity Stream in Japanese - The checklist details screen is greyed out even if the ‘Available offline’ option is on - Submitting a secondary IFS causes attachments added to the original one to disappear - Images captured by the app camera or uploaded to a work order task have no geolocation data - Fix camera not showing on legacy form screens Detailed release notes can be found on the ServiceNow product documentation website.

Fixed: -Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' -Captured image attachments saved in Display P3 color space cause color shift in non-color-managed viewers -Mobile questionnaires details text under the question is cut-off -Images failing to upload Detailed release notes can be found on the ServiceNow product documentation website.

New: • Attachments can be configured to upload in the background while using the app • UI Rules can be validated on form submissions • Multiple filetypes can be uploaded to AI Lens • Support for new Now Assist Premium Chat experience Fixed: • Crash in Firebase in CalendarStore • Unable to mention users in the Activity Stream in Japanese • Smart routing of List, Form, and KB links to apps doesn't work • A blank page is returned when searching for key words • Focus does not consistently start at the top of the page when selecting a location • The Question Circle icon doesn’t display correctly Detailed release notes can be found on the ServiceNow product documentation website.

Fixed: • Default date in the reservation screen is set to yesterday instead of today • Mobile device date does not match the date displayed in the platform • App crashes while uploading files in impersonation mode • Error when an action has a parameter screen and auto-redirect is configured • Failure to reload a page when refreshing after a timeout • 'Submit'/'Cancel' buttons freeze following a writeback error on an action item form • The 'Filter' button is hidden when more than one item is displayed • A 'Change Instance Alert' displays when a notification is selected in the 'Notifications' tab • Smart assessment crashes when a descriptive element is set as richText • An offline new-defect form photo is not visible in the Attachments/Activity Stream until sync Enhancement: • Introduced shared device mode, allowing multiple users to log into the same instance • Allowed users to continue and end the Voice Agent calls when backgrounding the app • Enhanced the 'Add Account' screen UI Detailed release notes can be found on the ServiceNow product documentation website