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Colmédica Prepaid Medicine Thanks to our Colmédica App for smartphones and tablets, you can access the information about our services that you most frequently and urgently need, directly and immediately. Video call features for Medical Authorizations and Medical Guidance Service (SOM) via video call. Whenever you need us, a healthcare professional will be available through the SOM video call feature and will provide you with information about: • Managing your health situation at home…

Colmédica Prepaid Medicine

Thanks to our Colmédica App for smartphones and tablets, you can access the information about our services that you most frequently and urgently need, directly and immediately.

Video call features for Medical Authorizations and Medical Guidance Service (SOM) via video call.

Whenever you need us, a healthcare professional will be available through the SOM video call feature and will provide you with information about:

• Managing your health situation at home or in the office.

• The nearest hospital based on your location.

• Sending a doctor to your home or an ambulance if needed.

In addition, you can access the following features from your mobile device and/or tablet:

• Medical directory, where you can consult our extensive network of medical professionals and institutions, including clinics, diagnostic centers, and Colmédica Medical Centers. This feature allows you to quickly, efficiently, and thoroughly search by plan type, city, Colmédica Medical Centers, specialty, and medical professionals affiliated with the network.

• Virtual Office: In this section, you can find information about certifications, your latest invoice, offices, and Colmédica Self-Service locations.

• Favorites: This feature allows users to personalize their medical directory by creating a list of the doctors and Colmédica Medical Centers they frequently visit. This saves time when scheduling appointments and organizing prescriptions, as your preferred information is grouped in one place.

• Request appointments at Colmédica Medical Centers and Colmédica Dental Centers electronically, and pay your UPDs online. You can also check the location and hours of Colmédica Optical Centers.

• Quick access to Colmédica Assistance and the Medical Guidance Service (SOM) telephone hotlines.

• Medical Authorizations, where you can request medical authorizations and check their status.

• Agreements, where you can find all the information about benefits and discounts from our partners.

• Vivir Bien Magazine, where you can consult the last 9 editions and enjoy reading articles developed for your well-being at any time.

• Healthcare Professionals, where you can find features to consult information, check payments, access Colmédica Assistance, request paperwork, medical authorizations, and use the Pila simulator.

Because at Colmédica Prepaid Medicine, we continue innovating for your well-being.