What Freshcaller actually does (from store listing)
With the Freshcaller mobile app, reach out or be available to your customers even while on the go. Your phone system is in your pocket! The smartly designed features of this app help you address every call that comes your way, and solve your customers' problems then and there.
<i>Provide timely solutions to your customers and put your best foot forward in your business's support game!</i>
<b>Features of our cloud-based phone system</b>
<b>Calls</b>: Make and receive calls at your conven…
With the Freshcaller mobile app, reach out or be available to your customers even while on the go. Your phone system is in your pocket! The smartly designed features of this app help you address every call that comes your way, and solve your customers' problems then and there.
Provide timely solutions to your customers and put your best foot forward in your business's support game!
Features of our cloud-based phone system
Calls: Make and receive calls at your convenience.
Contacts: Dial saved phone contacts from within your Freshcaller app
Agent status: Set your availability by toggling between being online and offline from within the app.
Recent calls: Directly engage with your most recent callers from the list of recent calls
On-call functions: While on call, you can mute, transfer the call to another phone user, or put your call on hold to provide a clean customer experience. You can also navigate to other screens in the app while on the call.
Follow up actions Tap on an item in your call history to return the call or view the call summary, notes and play the recording.
Multiple incoming calls View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk.
Leads: Add your call notes and recordings to your CRM lead entry.
Benefits of Freshcaller No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.
One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.
Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.
You can try it out for a period of 21 days, for free.
Comparable Android apps
The five apps in Communication with the closest revenue to Freshcaller. Click any to see its detail page.
Each forecast combines App Store rating, ratings count, monetisation model, pricing tier, IAP signals and ad-supported flag.
The base estimate is then multiplied by a per-category scaling factor learned from apps with founder-verified MRR.
Every number on this page comes from public APIs and bumetric's own snapshot history.
Full methodology covers input variables, accuracy bands per category and how we treat apps without comparable anchors.
See also the live data on Freshcaller's tracker page for current rating, reviews and snapshot timeline.
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