80
BU Score
Excellent
My Spectrum
✍️ BU Analytics Review
“
My Spectrum is an iOS app from Charter Communications in the Utilities category, currently rated 4.8★ across 3,292,507 ratings. Initial signal reads as mixed reviews — supporters praise core features while critics cite stability/value gaps.
Our BU Score puts it at 80 — Excellent (strong product-market fit). For a Utilities app, that means strong product-market fit.
Track changes month-over-month in the Performance section below — live snapshot history and revenue forecast included.
creator
📊 Performance Tracking LIVE
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Rating
—
Reviews
—
Forecast Revenue / mo
—
Snapshots tracked
0
since first record
Range:
💰 Forecast Revenue / mo
MODELRevenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 11 of 11 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
| High install base (3,292,507 ratings)METRIC | +$12,000 | |
| Excellent rating (4.8★)METRIC | +$2,200 | |
| bugsREVIEW | −$1,800 | |
| 5 starREVIEW | +$1,800 | |
| cancelledREVIEW | −$1,500 | |
| Mature app (11y old)METRIC | +$1,500 | |
| highly recommendREVIEW | +$1,400 | |
| slowREVIEW | −$1,200 | |
| too expensiveREVIEW | −$1,000 | |
| support teamREVIEW | +$900 | |
| Ad-supported / freemiumMETRIC | +$600 |
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)
📈 Reviews Growth
LIVECumulative review count from first BU snapshot. Each point = a tracked update.
💚Sentiment Over Time↑ green = positive · ↓ red = negative
Dec 25
Jan 26
Feb 26
Mar 26
Apr 26
May 26
⭐ Rating Trend
LIVEAverage rating evolution. Updates with each new review batch.
🗓️ Snapshot Timeline
HISTORYEach bar shows a tracked update and the metric delta from the previous snapshot.
App Specs
🔐 Own this app? Claim & verify MRR →💾 223 MB🔞 17+📱 iOS 16.7+🔖 v26.8.0🔄 updated 2w ago🌐 EN, ES📂 Utilities💰 Free🚀 Launched 2014 (11y old)
📝 About this app
One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
🆕 What's New · v26.8.0
We made some minor updates and fixed a few bugs to bring you an even better My Spectrum App experience.
If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussionsand select "Ask a Question".
If you need assistance with any issues you are experiencing, please contact us by visiting https://community.spectrum.net/discussionsand select "Ask a Question".
Profile & Insights
Everything we know — and don't — about this app and its company.
Identification
- App name
- My Spectrum
- Developer
- Charter Communications
- Bundle ID
- com.bhn.careapp
- App Store URL
- Open in App Store
- Category
- Utilities
- Content rating
- 17+
- Languages
- EN, ES
Company
- Website
- Not found
- Tagline
- Not found
- Description
- Not found
- Founded
- Not found
- HQ / Address
- Not found
- Employees
- Not found
- Logo
- Not found
Revenue
- Verified revenue / mo
- Not found
- AI revenue estimate / mo
- $0AI medium
- AI annual estimate
- Not found
- ML model estimate / mo
- $7.1K/mo
- Top-grossing rank
- Outside top 100 in US Utilities
- All-time revenue
- Not found
- Pricing
- Not found
Founder
- Name
- Not found
- X / Twitter
- Not found
- Not found
- GitHub
- Not found
- X followers
- Not found
- Public statements
- Not found
Funding
- Total raised
- Not found
- Last round
- Not found
- Investors
- Not found
- Crunchbase
- Not found
- AngelList
- Not found
Press & Links
- Articles found
- Not found
- Listed on
- Not found
- Blog
- Not found
- Press / News
- Not found
Contacts & Socials
- Socials
- Not found
- Not found
- Phone
- Not found
- Contact page
- Not found
- About page
- Not found
✨AI Revenue EstimateCONFIDENCE: MEDIUM
The "My Spectrum" iOS app functions primarily as a utility tool for Charter Communications customers to manage their existing services, including bill payment and troubleshooting. Publicly available data from sources like Sensor Tower and Adapty do not indicate direct revenue generation through in-app purchases or subscriptions for the app's core features. While the app facilitates access to the "Spectrum App Store" for managing and purchasing streaming services, this revenue is attributed to the streaming providers or Charter's broader service offerings, not directly to the "My Spectrum" app itself.
Sources mentioned: Sensor Tower, Adapty, S&P Global, Charter Communications
Citations: sensortower.com · charter.com · charter.com · google.com · spectrum.net · streamtvinsider.com
⭐Recent App Store Reviews49 latest · avg 3.47★ · 53.1% 5★ · 30.6% 1★
5★26 (53%)
4★3 (6%)
3★3 (6%)
2★2 (4%)
1★15 (31%)
+8,636 ratings/week
Praise: great ×10 best ×4 love ×2 awesome ×2 recommend ×1Complaints: overpriced ×1 hate ×1 subscription ×1 expensive ×1 scam ×1
Top positive
★★★★★ Los mejores en servicio de internet
Gracias por su servicio…
★★★★★ Bien
Bien…
Top negative
★☆☆☆☆ Even during outage, they force you to update to use the app.
I’m trying to see the outage length and I’m forced to use cellular data of which I have one bar, to see when the service I pay for will return. Or I can pay them an extra $20 to avoid this issue. I don’t know but it’s kinda like they are ma…
★☆☆☆☆ App doesn’t work at all
After even uninstalling and reinstalling, resetting network and app settings, then reinstalling again, the app just refuses to load. Just a white screen spinning in circles on iOS. Not to mention the service is horrible on a good day. I liv…
📈Ratings growth3,292,507 ratings+24% lifetimeShow 3-year history estimate ▾
Tracked (9 weeks) Pre-tracking estimate (37 weeks) · model-based, ±5% noise · anchored to release date and current value
🌍Geographic ReachNot ranked
This app is currently outside the top 100 grossing in all 9 countries we monitor (US, UK, DE, FR, JP, CA, AU, BR, IN). Niche or new apps often launch this way — popularity rankings appear once daily revenue clears the regional threshold.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.
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