LUKB Key

Your fastest route to e-banking

With the key app from the Luzerner Kantonalbank, you can confirm your login or payments quickly and securely.

With internet connection ...
If you always have a mobile internet connection on your smartphone, you can use the «PushTAN» method. You will receive a confirmation push message when you log in.

... and even without an internet connection
The “PhotoTAN” key app is available as an offline variant. The login and transaction confirmation data are encoded in a colored mosaic. This must be photographed with the app and the decrypted security code entered.


LOGIN TO E-BANKING
1. Open the login page on the PC
2. Enter contract number and personal password
3. Click on Login
4. Open the push message on the smartphone and confirm login

LOGIN INTO THE E-BANKING APP (App-to-App)
1. Open the e-banking app
2. Enter contract number and personal password or use Touch ID or Face ID
3. Click on Login
4. The key app opens automatically. Confirm the login there.

SAFETY
The app meets the highest security standards and only transmits data via encrypted channels. The device protection protects the app from unauthorized access - even if the smartphone is lost. For security reasons, we recommend not to use the app with a rooted device or a device with jail break.


SUPPORT
If you have any questions about the LUKB Key App, please contact our helpdesk on 0844 844 866. We are there for you from Monday to Friday from 8 a.m. to 6 p.m.

SAFETY INSTRUCTIONS
Please make your contribution to security and comply with the security recommendations: lukb.ch/sicherheit.

LEGAL NOTICE
This app requires a banking relationship and an e-banking contract with the Luzerner Kantonalbank AG. We would like to point out that by downloading, installing and using this application, third parties (such as Google or Apple) can infer an existing, past or future customer relationship between you and Luzerner Kantonalbank AG.