Почта России

The Russian Post application will make communication with the Post convenient and efficient.

Registration of parcels and dispatch without queues
• Sending and issuing letters and parcels using a QR code without a passport and SMS
• Acceptance of parcels without queue when paying online or by appointment
• Calculation of timing and cost for domestic and international shipments
• Registration with approximate weight: if the parcel is lighter, the money will automatically be returned to the card
• Registration of domestic and international EMS shipments with courier delivery throughout Russia
• Sending parcels without a recipient's address: by phone number, to the post restante address or to a post office box
• Payment by card online, SBP subscription or in a branch
• Print completed forms directly from the application

bonus program
• Pay for parcels through the application, receive up to 10% of the delivery cost to your bonus account and save on future shipments

Delivery of parcels by courier
• Sending parcels to the department by courier
• For EMS shipments, the courier will offer free packaging and issue a tracking number
• Delivery of parcels from the office by courier
• At any address in the service area
• Transparent status chain for tracking, notification, communication with the courier

Tracking shipments by track number
• Automatically adding a track number to the sender and recipient application
• All the most important information about parcels
• Ability to rename items
• Automatically obtaining product names from leading trading platforms
• Electronic notifications that come directly to the application faster than paper ones
• Estimated date of arrival at the department
• E-mail and Push notifications about changes in shipment statuses
• Warning about expiration dates and the ability to extend
• Display of the amount of cash on delivery and customs duties
• Cash on delivery postal order statuses
• Customs payments without commission
• Electronic and registered delivery receipts
• Online tracking of international shipments and parcels from Belarus, Armenia, Georgia, Turkey, Germany, Kazakhstan and other destinations
• Track parcels from popular online stores and marketplaces: AliExpress Russia, Wildberries, Yandex.Market, M-Video, Ozon

Receiving shipments
• Pre-registration at the branch for skip-the-line service
• Search and issue items by barcode from the application
• Receiving parcels without a passport and paper notifications using a code from SMS
• Electronic and registered delivery receipts
• Electronic power of attorney for issue to another person

Information about branches
• Loading of branches in real time
• Opening hours of Post Offices
• Search for those closest to you or by address/zip code
• Filter by service
• Reminder when approaching the department where the package is waiting for you
• Pre-registration for skip-the-line service

Feedback
• Chat with the contact center
• Evaluation of courier deliveries and branch operations
• Tracking the status of electronic requests

Financial services
• International money transfers
• Transfers within Russia
• Replenishment of cards of CIS countries
• Payment of taxes and traffic fines

Government services
• Sending legally significant electronic registered letters to individuals and legal entities. If the recipient has connected the State Post, he will receive the letter electronically, if he has not connected it, we will print it and deliver it in a sealed envelope
• Detailed tracking
• Receiving official letters from the state

And
• PO Box for a legal entity
• Subscription to newspapers and magazines
• Telegrams
• Vacancies
• Search postal codes by home address
• Registration and login to your personal account of Russian Post
• Authorization through State Services
• Management of services and subscriptions
• Adding a parcel by track number from another application through the “Share” menu item
• Automatically adding a track number copied to the buffer

Mobile application support - support.mobile@russianpost.ru