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68
BU Score
Solid

HSBC HK Mobile Banking

4.7 ✍️ Editor
✍️ BU Analytics Review

HSBC HK Mobile Banking is an iOS app from HSBC Global Services (UK) Limited in the Finance category, currently rated 4.7★ across 11,131 ratings. Initial signal reads as mixed reviews — supporters praise core features while critics cite stability/value gaps.

Our BU Score puts it at 68Solid (established niche player). For a Finance app, that means established niche player.

Track changes month-over-month in the Performance section below — live snapshot history and revenue forecast included.

📊 Performance Tracking LIVE

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idle
0%
Rating
Reviews
Forecast Revenue / mo
Snapshots tracked
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since first record
Range:

💰 Forecast Revenue / mo

MODEL
Revenue forecast computed from BU's 234 trigger model on each snapshot. Calibrated against ground-truth from 58 verified-revenue apps.
🔬Forecast Breakdown — Why This Estimate?Top 7 of 7 triggers
Our ML model uses 200+ signals from public data. These are the most influential for this app:
Mid install base (11,131 ratings)METRIC
+$5,500
Excellent rating (4.7★)METRIC
+$2,200
bugsREVIEW
−$1,800
5 starREVIEW
+$1,800
Mature app (9y old)METRIC
+$1,500
slowREVIEW
−$1,200
Ad-supported / freemiumMETRIC
+$600
METRIC = structural app data · REVIEW = mined from user reviews · ✓ VERIFIED = Stripe-verified anchor (TrustMRR)

📈 Reviews Growth

LIVE
Cumulative review count from first BU snapshot. Each point = a tracked update.
💚Sentiment Over Time↑ green = positive · ↓ red = negative
Jun 25
Jul 25
Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Jan 26
Feb 26
Mar 26
Apr 26
May 26

⭐ Rating Trend

LIVE
Average rating evolution. Updates with each new review batch.

🗓️ Snapshot Timeline

HISTORY
Each bar shows a tracked update and the metric delta from the previous snapshot.
App Specs
🔐 Own this app? Claim & verify MRR →
💾 820 MB🔞 4+📱 iOS 15.0+🔖 v3.69.12🔄 updated 5d ago🌐 EN, ZH, ZH📂 Finance💰 Free🚀 Launched 2016 (9y old)

📝 About this app

HSBC HK Mobile Banking app (HSBC HK App)

Designed specifically for our Hong Kong customers*, HSBC HK App offers a seamless, easy and secure way to manage your everyday banking needs on the go. Key features:
• New customers can open a bank account on our app without visiting a branch (For Hong Kong customers only);
• Log on securely and verify transactions with built-in Mobile Security Key and biometric authentication;
• Pay friends and merchants via FPS QR code, mobile number or email
and transfer & pay bills/credit card easily
• Check your account balance, credit card balance, insurance policies and MPF at a glance;
• Review your investment performance and swiftly manage your transactions in one place;
• Stay informed with push notifications for eStatements and eAdvices, incoming FPS funds and credit card payment reminders etc.
‘Chat with us’ offers 24/7 support for you --simply log on and tell us what you need help with. It's as easy as texting a friend.
Get started with HSBC HK App now. One touch, you’re in!
HSBC Life Well+ programme in HSBC HK App works with Apple Health to sync workouts data.

*Important Note:

This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers.
This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’).
The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R.
If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in.
This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Please be aware that HSBC HK isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.

This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer or solicitation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. In particular, credit and lending products and services aren’t intended for or promoted to clients resident in the UK. By applying for any credit and lending products through this App, you’ll be deemed to have confirmed that you aren’t a UK resident.

Persons dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK aren’t covered by the rules and regulations made for the protection of investors in the UK, including the depositor protection provisions of the Financial Services Compensation Scheme.

Packaged retail and insurance-based investment products aren’t intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you’ll be deemed to have confirmed that you’re not located in the EEA at the time of such transaction.

🆕 What's New · v3.69.12

We’ve been working hard to improve the HSBC HK App. Update now to:
• Open an HSBC Money Safe account and lock your money away from fraudsters.
• Use Future Planner to forecast your retirement needs, highlight any shortfall, and get tailored next steps.

If you need any help, chat with us 24/7 in the app.

Profile & Insights

Everything we know — and don't — about this app and its company.

Identification

App name
HSBC HK Mobile Banking
Developer
HSBC Global Services (UK) Limited
Bundle ID
hk.com.hsbc.hsbchkmobilebanking
App Store URL
Open in App Store
Category
Finance
Content rating
4+
Languages
EN, ZH, ZH

Company

Website
www.hsbc.com.hk
Tagline
HSBC Hong Kong - Accounts, Insurance, Credit Cards, Loans
Description
HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings.
Founded
Not found
HQ / Address
Not found
Employees
Not found
Logo
OG image

Revenue

Verified revenue / mo
Not found
AI revenue estimate / mo
Not found
AI annual estimate
Not found
ML model estimate / mo
$960/mo
Top-grossing rank
Outside top 100 in US Finance
All-time revenue
Not found
Pricing
Not found

Founder

Name
Not found
X / Twitter
Not found
LinkedIn
Not found
GitHub
Not found
X followers
Not found
Public statements
Not found

Funding

Total raised
Not found
Last round
Not found
Investors
Not found
Crunchbase
Not found
AngelList
Not found

Press & Links

Articles found
Not found
Listed on
Not found
Blog
https://www.hsbc.com.hk/ways-to-bank/branch/express-banking/
Press / News
Not found

Contacts & Socials

Socials
Not found
Email
Not found
Phone
+852 2233 3083
Contact page
https://www.hsbc.com.hk/help/cybersecurity-and-fraud/phishing/
About page
https://www.hsbc.com.hk/investments/learn-about-bonds/
Recent App Store Reviews49 latest · avg 2.39★ · 24.5% 5★ · 57.1% 1★
5★
12 (24%)
4★
4 (8%)
3★
3 (6%)
2★
2 (4%)
1★
28 (57%)
+2 ratings/week
Praise: great ×1 best ×1Complaints: crash ×5 worst ×3 broken ×1
Top positive
★★★★★ 船票
一张船票…
★★★★★ Survey
One of the best retail banks in the world. A Debit card for 11 currencies?!.. truly unique. Friendly staff. Helpful staff. Unit Trusts are so so in-terms of appreciation. The Dividends are greatly welcomed and appreciated. Couldn’t do wi…
Top negative
★☆☆☆☆ Too Complicated
In order to transfer a very small amount of money to my brother’s account it is so complicated. It took hours both on the phone with bank representatives in Hong Kong and online/ mobile app. Instructions on how to set limits do not match …
★☆☆☆☆ Worst banking app
Got a new phone, asks me to scan the qr code from my old phone, qr code never passes, then errors out and tell me yo try a different way i swear they be doing way too much…
📈Ratings growth11,131 ratings+60% lifetimeShow 3-year history estimate ▾May 2023Jun 2025May 2026
Tracked (54 weeks) Pre-tracking estimate (35 weeks) · model-based, ±5% noise · anchored to release date and current value
🌍Geographic ReachNot ranked
This app is currently outside the top 100 grossing in all 9 countries we monitor (US, UK, DE, FR, JP, CA, AU, BR, IN). Niche or new apps often launch this way — popularity rankings appear once daily revenue clears the regional threshold.
Profile is built from iTunes Lookup + developer site scrape + ML revenue model. Empty fields show "Not found" — additional sources (Crunchbase, X, IndieHackers, Acquire.com) coming.
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